Touments respects your privacy and takes your online safety seriously. In
order to provide you with the best products, efficient customer service, and
timely updates, we record a variety of information from your visit to our site.
To better protect your privacy, we provide the notice below explaining our
online information practices and the choices you can make about the way your
information is collected and used.
Thank you for accessing the website ("site") of touments
(all references to “us” and “our" refer to touments.com). We respect your
privacy and want you to know about the policies we have in place to protect
your personal information.
This privacy policy explains:
How we collect, use, and (under certain conditions) disclose your personal
information.
The steps we’ve taken to secure your personal information.
Your options regarding the collection, use, and disclosure of your
personal information.
This privacy notice applies only to this website and does not necessarily
apply to personal information we collect from you offline. Please see the
section on offline collection, use & disclosure of information details. We
are not responsible for the content or privacy practices on any website other
than touments.com to which this site links or that links to this site.
We collect information from site users in several different ways, with the
goal of providing an efficient, meaningful, and customized shopping experience.
For example, we can use your personal information to:
* record and quickly bring up
information you’ve given previously
* help you quickly find information,
products, and services
* create content that is relevant
to you
* alert you of our new
information, products, and services
Registration and ordering: in order to use certain parts of this site or
order products, all customers must fill out an online registration form with
personal information, including but not limited to, your name, gender, shipping
and billing address(es), phone number, email address, and credit card number.
In addition, we may ask for your country of residence and/or your
organization's country of operation, so that we can comply with applicable laws
and regulations. This information is used for billing, order processing and
internal marketing as well as to communicate with you about your order and our
site.
Email addresses: several locations on the site allow you to enter your
email address for purposes including but not limited to: registering for free
promotional notices, requesting notification when new brands or product styles
arrive, or signing up for our email newsletter. In addition, any participation
in promotional contests organized by touments.com is completely voluntary and
requires disclosure of contact information needed to notify winners and award
prizes. We may post the names and cities of contest winners on our site.
Log files: like most websites, the site server automatically recognizes
the internet url from which you access this site. We may also log your internet
protocol (ip) address, internet service provider, and date/time stamp for
system administration, order verification, internal marketing and system
troubleshooting purposes. (an ip address may indicate the location of your
computer on the internet.)
Product reviews: we ask for an email address and location along with the
submission of all product reviews. Your email address will be kept private, but
your location will be visible to other users. All other personal information
that you choose to submit as part of the review will be available to other
visitors to the site.
Cookies are small pieces of information that your internet browser stores
as text files on your computer's hard drive. Most browsers accept cookies by
default, but setting your browser to refuse cookies or remove them from your
hard drive will prevent you from using parts of this site. Touments.com uses
cookies to
* speed up navigation
* track site usage
* recognize users and user access
privileges
* enable selection and purchase
products on this site record your browsing activity and purchases
This site's cookies do not and cannot infiltrate a user’s hard drive to
gather any confidential information.
This site also uses web beacons (also known as clear gif technology or
"action tags") to:
* help deliver cookies
* track views of a web page
Any electronic image on the site, such as an ad banner, can function as a
web beacon. We may use content or ads from third-party advertising companies
that may use cookies and web beacons to measure web page visits or amount of
products purchased.
Any information these third parties collect via cookies and web beacons is
not linked to any personal information we collect.
Internal use: we use your personal information to process your order and
provide you with customer service. We may use your personal information
internally to collect general information about visitors to this site, improve
site content and layout, improve our outreach, and market our services and
products.
Communication with you: we will use your personal information to
communicate with you about our site and your orders. All customers must provide
an email address to allow communication with touments.com regarding orders
placed. We may send you a confirmation email after you register with us as well
as service-related announcements as necessary (for example, temporary
suspension of service for maintenance.) You may also submit your email address
to request notification when we receive a new brand, product style or product,
or to sign up for our email newsletter and special offers. You can unsubscribe
or opt out of future emails at any time (see the opt out/corrections section
below for more details).
We sell merchandise, not information — we do not sell, rent, trade,
license, or otherwise disclose your personal or financial information to
anyone, except in the following specific situations:
Third-party service providers: like most online retailers, we sometimes
use third-party service providers to perform specific functions on our behalf.
Any information disclosed to them is solely to help in their provision of
service. For example, we provide your name, shipping address, email and phone
number to partners such as dhl and ups in order to guarantee delivery of your
orders, and we may use relevant customer information in order to monitor the
quality of the third party’s service.
Similarly, we must provide your credit card number to financial services
organizations such as credit card processors and issuers in order to process
payments. We protect all submissions of your credit card number for authorization
with state-of-the-art data encryption. (more on this below in the data security
section.)
Legal requirement to disclose information: we may be required to disclose
information if subpoenaed, served with a court order or requested by
law-enforcement officials conducting investigations, or if we are otherwise
required by law to disclose such information. We will also release personal
information when necessary to protect our legal rights or enforce our terms of
use and other agreements. For example, we may share information to reduce the
risk of fraud, or to prevent fraud by users who attempt fraud or other illegal
activity on our site.
Merger and/or sale of assets: we do not normally sell, trade or rent
personal information
To other companies in the course of our business. However, it is possible
that we might acquire, merge with or be acquired by another company, or that we
might dispose of some or all of our assets, in which case your personal
information could be disclosed to another company, subject to the privacy
notice in effect.
Non-personally identifiable information: we may share information that
does not identify you or any user, such as the number of daily visitors to a
particular page, or the size of an order placed on a certain date, with third
parties such as advertising partners.
This site incorporates physical, electronic, and administrative procedures
to safeguard the confidentiality of your personal information, such as:
* safeguarding all financial
transactions done through this site with secure sockets layer ("ssl")
encryption
* granting only employees who
are providing a specific service access to your personal information
* working only with third-party
service providers who we believe adequately secure all computer hardware.
While our business is designed with safeguarding your personal information
in mind, please remember that 100% security does not presently exist anywhere,
online or offline.
You can choose to:
* correct or update your
personal information
* stop receiving mail to your
email address
* disable your account to
prevent any future purchases through that account
To correct or update your personal information, log in to my accounts and
submit a request through the online customer service.
To unsubscribe from emails you receive from touments.com, follow the
unsubscribe link at the bottom of the email and select the option appropriate
for you.
We respect children's privacy. We do not knowingly or intentionally
collect personal information from children under age 13. elsewhere on this
site, you have represented and warranted that you are either 18 years of age or
are using the site with the supervision of a parent or guardian.
If you are under the age of 13, please do not submit any personal
information to us, and rely on a parent or guardian to assist you when using
the site.
As touments.com collects most information through our site, this privacy
policy applies only to online collection of personal information.
We also protect all personal information that is collected from you
offline, such as through phone calls. If we contact you by telephone regarding
an order or payment, we will ask only for the personal information needed to
place your order or resolve your issue. When we need to store information
related to an order, we enter it into our database through ssl encryption (see
the data security section above for more information).
This policy does not attempt to cover all possible offline methods of
collecting or using personal information, however, we will treat any offline
collection, use, or disclosure of personal information in a manner consistent
with our online practices.
To keep you informed of what information we collect, use, and disclose, we
will post any changes or updates to this privacy notice on this site and
encourage you to review this privacy notice from time to time. Please contact
us with any questions about the privacy notice.